Dear Customer: More than ever, this is a time to help one another. As a critical and essential service for the residents and businesses of the Nation’s Capital and village of Casselman, we want to reassure you that we remain vigilant and focused on ensuring the electricity...
Dear residents of the City of Ottawa, The past week has seen a very quick escalation from all levels of government in response to the COVID-19 situation. I want to publicly respond to a few common questions and concerns to help provide clarity on our approach...
FOR IMMEDIATE RELEASE: Wednesday, March 18, 2020 12:10pm (Ottawa) – Ottawa Police are taking additional precautions given the current COVID-19 situation. As a result, the following service changes will be in effect until further notice: Attending Police Stations Our Front Desk Services hours of operation have changed to...
City staff will be tabling an interim property tax payment grace period and new 2020 property tax deferral for Council approval on March 25, or at the earliest available opportunity, that will help small businesses and residents impacted by the COVID-19 pandemic. Grace period for interim...
If you are sick, it's imperative that you stay home. Ottawa Public Health has posted a generic sick note that can be used in the case you need to self-isolate for 14 days. We know that this is easier for some than others. For employees, if your...
In response to the Government of Ontario’s emergency declaration, and to help protect the public from COVID-19, the City of Ottawa is making changes to in-person services as of Tuesday, March 17. Emergency and essential services will continue to protect and serve the needs of all...
On March 16, 2019, Dr. David Williams, Chief Medical Officer of Health for the Ministry of Health, has now advised cancelling events or gatherings over 50 people because of the COVID-19 pandemic. He also advised the following establishments should close temporarily (until further notice): Recreation programs Libraries ...
Following the first travel-related case detected in Ottawa last week, and with increased access to testing through the out-of-hospital COVID-19 Assessment Centre that opened on Friday, we now have 10 confirmed cases in our City. It is likely that there are more undetected travel-related cases that...
All Library branches, Bookmobile stops and Homebound delivery services will close temporarily starting Monday, March 16th. Their online services might be handy during this time of social distancing. Any resident with internet access and a valid library card can stream movies or music, download ebooks & magazines,...
Ottawa – The City of Ottawa is closing all City-managed recreation and cultural facilities, and all Ottawa Public Library branches, based on the recommendation of the Ministry of Health’s guidance to limit mass gatherings. These proactive measures are being taken as a result of the COVID-19...