Below are some links to City of Ottawa services, social support agencies and other community organizations that residents may find useful.

Emergency and Protective Services

For life-threatening emergencies or crimes in progress, call 911.

Ottawa Ambulance and Paramedic
Ottawa Fire Service
Ottawa Police Service

Social Support Agencies & Health Centres

211 Community Information Centre of Ottawa

Ottawa Community Housing

South-East Ottawa Community Health Centre

Carlington Community Health Centre

Ottawa Public Health


Enbridge Gas Distribution
Hydro Ottawa

Community Associations and Groups

Carlington Community Association

Hunt Club Community Organization

Riverside Park Community Association

Carleton Heights and Area Residents Association

Ottawa’s Central Park Community Association

Rideau Canoe Club

Community Partners

Banff Avenue Community House

Boys and Girls Club of Ottawa

Debra Dynes Family House

City of Ottawa

City of Ottawa Home
Building Permits
Business Permit
City Councillors
Committee of Adjustment
Development Applications
Employment and Financial Assistance
Licenses and Permits
Mayor Jim Watson
OC Transpo
Property Taxes
Recreation Programs
Recycling and Garbage
Road and Sidewalk Maintenance
Road Work and Street Closures
Seniors Centres

Local Phone Numbers

Ottawa Public Libraries

Alta Vista Branch 2516 Alta Vista 613-580-2940
Emerald Plaza Branch Emerald Plaza Branch 613-580-2940
Greenboro Branch 363 Lorry Greenberg Dr 613-580-2940
Rosemount Branch 18 Rosemount 613-729-8664

OPL Bookmobile

613-580-2424 x32629

Caldwell 1520 Caldwell Thursdays, 11:30am-12:30pm
McGregor Easson School 991 Dynes Rd Thursdays 3:30 p.m. – 4:30 p.m; 5:30 p.m. – 8:30 p.m.
Carleton Heights School 1660 Prince of Wales Dr Thursdays, 2-3pm
Riverside Mall 747 Ridgewood Ave Tuesdays, 9:30-noon
Hunt Club Centre 3310 McCarthy Rd Wednesdays, 10:30am-noon
Bayview School 185 Owl Drive Wednesdays, 3- 4:30 p.m.;  5:30 – 8:30 p.m.

City of Ottawa Recreation and Community Centres

Hunt Club-Riverside Park Community Centre 3320 Paul Anka Drive (613) 260-1299
Carlington Recreation Centre 1520 Caldwell Avenue (613) 798-8920
Jim Durrell Recreation Centre 1265 Walkley Road (613) 247-4811
Alexander Community Centre 960 Silver St (613) 798-8978
Carleton Heights Community Centre 1665 Apeldoorn Avenue (613) 226-2208
Bellevue Community Ctr 1475 Caldwell Avenue (613) 798-8917
Heron Road Community Centre 1480 Heron Road (613) 247-4808

Ottawa Police Service

  • 911 – Life Threatening Emergency or Crime in Progress
  • 613-230-6211 – all other Emergencies
  • 613-236-1222 ext 7300 – call centre to report theft, property damage, missing person, etc.
  • 613-236-1222 Community Police Centres and all other inquiries.

Ottawa Public Health


  • Childhood immunization, ext. 24108
  • Dental Health Services, ext. 23510
  • A Public Health Inspector, ext. 23806
  • A Public Health Nurse, ext. 28020

Ontario Centre for Poison Control 1-800-268-9017

Telehealth Ontario 1-866-797-0000

HydroOttawa 613 738-0188

211Ontario 2-1-1

OC Transpo

    • Transit Information 613-741-4390
  • Customer Relations 613-842-3600
  • ParaTranspo 613-244-1289