On-time bus performance for April 2026:

Buses that run 15mins or more frequent - 85% on time.
Buses that run 16mins or less frequent - 74% on time.

The target for both bus frequencies is 85%.

Top 3 bus routes in April with most undelivered runs:

Route 12 - 4.7% of all runs
Route 6 - 4.0% of all runs
Route 7 - 3.5% of all runs

The General Manager presents his Customer-First Action Plan.
Four pillars:
make service more reliable,
put customers first,
strengthen financial stability,
build a sustainable workforce.

I have fought two former GMs on the need to place service reliability as the top priority