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    On-time bus performance for April 2026:

    Buses that run 15mins or more frequent - 85% on time.
    Buses that run 16mins or less frequent - 74% on time.

    The target for both bus frequencies is 85%.

    Top 3 bus routes in April with most undelivered runs:

    Route 12 - 4.7% of all runs
    Route 6 - 4.0% of all runs
    Route 7 - 3.5% of all runs

    The General Manager presents his Customer-First Action Plan.
    Four pillars:
    make service more reliable,
    put customers first,
    strengthen financial stability,
    build a sustainable workforce.

    I have fought two former GMs on the need to place service reliability as the top priority

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