Questions about COVID-19?

Please visit Ottawa Public Health for valuable updates.

City of Ottawa – Holiday season schedule changes

Home > News  > Community  > City of Ottawa – Holiday season schedule changes

17 Dec City of Ottawa – Holiday season schedule changes

Posted at 10:03h in Community, Featured, News by

Ottawa – The City of Ottawa reminds residents of the following schedule changes for Friday, December 25, Saturday, December 26 and Friday, January 1.

Recreation Services:

  • Sens Rink of Dreams, located on Marion Dewar Plaza at Ottawa City Hall, is open daily from 6 a.m. to 11 p.m., and the heated changing facility is open daily from 8 a.m. to 11 p.m. It will be open throughout the Christmas holidays and will be staffed on Boxing Day and New Year’s Day, weather permitting.

The following holiday schedule will apply:

  • December 24 – closed at 6 p.m.
  • Christmas Day – 1 p.m. to 11 p.m.
  • Boxing Day – noon to 11 p.m.
  • New Year’s Eve – closed at 11 p.m.
  • New Year’s Day – noon to 11 p.m.
  • Skating Court, located at Lansdowne Park, is open daily from 6 a.m. to 11 p.m., and the heated changing facility is open daily from 8 a.m. to 11 p.m. It will be open throughout the Christmas holidays and will be staffed on Boxing Day and New Year’s Day, weather permitting.

The following holiday schedule will apply:

  • December 24 – closed at 6 p.m.
  • Christmas Day – 1 p.m. to 11 p.m.
  • Boxing Day – noon to 11 p.m.
  • New Year’s Eve – closed at 1 a.m.
  • New Year’s Day – noon to 11 p.m.
  • Ben Franklin Place Skating Rink, located at 101 Centrepointe Drive, is open daily from 11 a.m. to 8 p.m., and the heated changing facility is open daily from 11 a.m. to 8 p.m. It will be open throughout the Christmas holidays and will be staffed on Boxing Day and New Year’s Day, weather permitting.

The following holiday schedule will apply:

  • December 24, 26, 31 and January 1 – open regular hours
  • Christmas Day – closed
  • New Year’s Eve – closed at 10 p.m.
  • Recreation facilities will be operating on modified schedules during the holiday season, including modified swimming, skating and fitness schedules. Most recreation facilities are closed, and public swimming, public skating, aquafitness and fitness classes are cancelled on Christmas Day and New Year’s Day. Please check with Ottawa.ca or the facility of your choice for details, as some exceptions will apply.
  • Registered programs at swimming pools, community centres and arenas are cancelled during the holiday season; however, clients should check with their facility to confirm, as some exceptions will apply.

Client services:

  • Ottawa City Hall and all seven Client Service Centres, including the Government Service Centre located at 110 Laurier Avenue West, will be closed on Christmas Day, the statutory holiday, Monday, December 28 in lieu of Boxing Day, and New Year’s Day. Business will resume as usual on Monday, January 4, 2016.
  • All rural client service centres will be open on a reduced schedule from December 21 to December 24, and will be closed from December 28 to January 1. On Tuesday, December 22, the Metcalfe Client Service Centre will be open from 8:30 a.m. to noon. On Wednesday, December 23, the West Carleton Client Service Centre will be open from 8:30 a.m. to noon. On Thursday, December 24, the North Gower Client Service Centre will be open from 8:30 a.m. to noon. Business will resume as usual on Monday, January 4, 2016.
  • The City’s Provincial Offences Court, located at 100 Constellation Crescent, will also be closed on Christmas Day, the statutory holiday, Monday, December 28 in lieu of Boxing Day, and New Year’s Day. Business will resume as usual on Monday, January 4, 2016.
  • The City’s 3-1-1 Contact Centre will be operating on their after-hours priority response schedule. Agents will be available to take urgent requests, which require immediate assistance from City services. Call 3-1-1 or 613-580-2400 to speak to a customer service representative. For persons with a hearing-related disability, call TTY: 613-580-2401.

Garbage, green bin and recycling:

  • There will be no curbside or multi-residential green bin, recycling, garbage or bulky item collection on Christmas Day. Christmas Day’s pickup will take place on Boxing Day, Saturday, December 26. New Year’s Day pick-up will take place on Saturday, January 2. For curbside collection inquiries, refer to the collection calendar tool.
  • The Trail Waste Facility will be closed on Christmas Day and New Year’s Day.
  • Christmas trees will be collected on your regular scheduled collection day. Please remove all decorations. Christmas trees in plastic bags will not be collected.

Transit service:

  • OC Transpo will operate on a reduced schedule from December 20 to January 2. On Christmas Day and New Year’s Day, service will operate on a Sunday schedule. On Monday, December 28, the statutory holiday in lieu of Boxing Day, a Saturday schedule will be in effect. On December 21, 22, 23, 24, 29, 30, 31, service will operate on a reduced weekday schedule. Special school services will not operate from December 21 to December 31. Call 613-560-1000 or text 560560 plus your four-digit bus stop number for automated real time schedule information. For more information, holiday schedules and travel planning, phone 613-741-4390 or visit OCTranspo.com.
  • Again this year, free service will be available on OC Transpo and Para Transpo service after 8 p.m. on New Year’s Eve, sponsored by Safer Roads Ottawa. Customers should check the holiday schedules before heading out, as OC Transpo routes will operate on a reduced weekday service on December 31. The Safer Roads Ottawa Program is a leading community partnership between Ottawa Fire Services, Ottawa Paramedic Service, Ottawa Police Service, Ottawa Public Health and the Public Works Department committed to preventing or eliminating road deaths and serious injuries for all people in the City of Ottawa, through culture change, community engagement, and development of a sustainable safe transportation environment.
  • OC Transpo Sales and Information Centres at Lincoln Fields, St-Laurent and Place d’Orléans stations will be closed Christmas Day, Boxing Day and New Year’s Day, and will close early on Christmas Eve and New Year’s Eve at 5 p.m.; however, will be open on January 2 from 11 a.m. to 5 p.m. The Rideau Centre sales office will be closed Christmas Day and New Year’s Day, and will close early on Christmas Eve and New Year’s Eve at 5 p.m., but will be open on Boxing Day from 10 a.m. to 6 p.m.
  • OC Transpo Information Centre (613-741-4390) will operate on a reduced hours schedule on Christmas Day and New Year’s Day from 9 a.m. to 5 p.m. and on Boxing Day from 8 a.m. to 9 p.m., with regular hours on January 2.
  • OC Transpo Customer Relations (613-842-3600) will be closed Christmas Day, Boxing Day and New Year’s Day, and will operate on a reduced hours schedule from 8 a.m. to 4 p.m. on December 24 and 31.
  • Para Transpo operations:
  • Customer Service (613-842-3681) will be closed December 25, 26 and January 1 – open regular hours outside of these times.
  • Administration (613-244-1289) will be closed December 25, 26 and January 1 – open regular hours outside of these times.
  • Taxi Coupons (613-842-3670) will be closed December 25, 26 and January 1 – open regular hours outside of these times.
  • Reservations (613-244-7272) – will be open during regular hours.

Parking:

  • All City of Ottawa parking regulations and restrictions will apply during this time.

Ottawa Public Health:

  • The latest Food Premises and Personal Service Settings (tattoo and body piercing studios, hairdressing and barber shops, nail salons, electrolysis and various other services) public health inspection reports are available online 24/7.
  • The Sexual Health Centre and Satellite Clinics will be closed on Christmas Eve (December 24), Christmas Day, the statutory holiday, Monday, December 28, in lieu of Boxing Day, New Year’s Eve (December 31) and New Year’s Day.
  • The SITE office will be operating on the following schedule:
  • Thursday, December 24 – 8:30 a.m. to noon
  • Christmas Day – closed
  • Boxing Day – closed
  • Thursday, December 31 –  8:30 a.m. to noon
  • New Year’s Day – closed
  • Thursday, December 24 – 10 a.m. to 5 p.m.
  • Christmas Day – closed
  • Boxing Day – regular schedule
  • Thursday, December 31 – 10 a.m. to 5 p.m.
  • New Year’s Day – regular schedule

Cultural services:

  • The Karsh-Masson Gallery, Barbara Ann Scott Gallery and OAG (Ottawa Art Gallery) Annex will be open daily as usual throughout the holidays.
  • City of Ottawa Archives, arts centres, galleries, theatres and museums will be closed on Christmas Day, Boxing Day and New Year’s Day; however, clients should check Ottawa.ca or their facility to confirm, as some exceptions may apply.

Archives Services:

  • The City of Ottawa Archives Reference Services and Gallery 112 will be closed December 25 through December 27, and on New Year’s Day and January 2. Reference Services will close at noon on Christmas Eve and New Year’s Eve. The Rideau branch of the Archives will also be closed on December 29.

Municipal child care services:

  • All Municipal Child Care Centres will be closed on Christmas Day, Monday, December 28 for Boxing Day and New Year’s Day. However, during the holiday period, December 25 to January 1, the following exceptions apply:
  • Borden Farm – Closed
  • Charmian Craven – Closed
  • E. Couture – Closed
  • Elsie Stapleford – Open December 29, 30 and 31
  • Esther By – Closed
  • Foster’s Farm – Closed
  • Huron – Open December 29, 30 and 31
  • Pinocchio – Closed
  • Luke’s – Open December 29, 30 and 31
  • Tournesol – Closed
  • Woodridge Court – Closed

Library services:

  • All branches and services of the Ottawa Public Library will be closed on Christmas Day, Boxing Day and New Year’s Day. Branches and services will operate normally from December 27 to 30. On December 24 and 31, some branches will have modified schedules, and all branches will be closed as of 3 p.m. Visit the OPL website for complete details.