19 Aug Improvements to OC Transpo Community Pass Application Process
OC Transpo has introduced an enhancement to the Community Pass application process, making it easier for customers to apply or renew their pass.
The Community Pass provides discounted rates for Ontario Disability Support Program (ODSP) beneficiaries. Customers are now able to complete their application remotely over the phone, eliminating the need to travel to a customer service centre. The option to apply in person will remain available at the Rideau Centre location.
With the new process, customers can call OC Transpo’s information line at 613-741-4390 and speak to a Customer Service Representative who will assist them in completing the application form and answer any questions about the pass.